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Hotel Rooms Should Not Hurt
The vast majority of hotel housekeepers cope with persistent pain on the job. That's the findings of the UNITE HERE study "Creating Luxury, Enduring Pain" released earlier this year. It found that behind the luxury and comfort that housekeepers provide for hotel guests is a pattern of persistent pain and injury.
"I have sharp pains when I bend," says Leticia Ceballos, a hotel housekeeper at the Glendale Hilton near Los Angeles. "Putting the sheets on the beds and cleaning the toilets and bathtubs hurt the most. After the hotel put in the heavier beds and linens, the pain became more severe."
The problem is getting worse as hotel companies implement room changes like heavier beds and duvets, triple sheets, extra pillows and in-room amenities like coffee makers and treadmills. The evidence strongly implicates increasingly excessive workloads in the rising rates of musculoskeletal disorders such as low back pain and tendonitis among hotel housekeepers. "This is among the highest-stress jobs (on the body) in the service and production industries," occupational-medicine physician Peter Orris told USA Today.
"The report utilizes the first comprehensive analysis of employer records of worker injuries, including records of the major five hotel companies. The analysis covers seven years (1999-2005) and 87 hotel properties with approximately 40,000 hotel employees.
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